Software-as-a-Service and On-Premises Recording Solutions
Whether you’re looking for a cloud-based model or an on-premises deployment, our range of interaction recording options gives you the freedom to choose a solution that works for you.
As a service provider, we manage the service for you – which means you’ll benefit from enhanced flexibility, continuity, and data sovereignty if you decide to make changes to your UCaaS or CCaaS solutions.
Liquid Voice as-a-Service
All our applications are available as resilient and flexible cloud services on a pay-as-you-use basis, so there’s no need for capital investment. What’s more, you’ll benefit from continual developments in our application software.
You simply select the application you require, and we provide it on our fully managed cloud.
Private Cloud Service
We also offer our applications as a private instance in our cloud. This enables you to utilise a bespoke version of our cloud service that can be fully tailored, managed, and secured to meet your specific requirements.
High-Availability Service
When 24/7 solution availability is business-critical, we provide a fully resilient option that ensures no single point of failure in your solution, with architectural redundancy and replication across our cloud environment.
Easy Migration
And, because your Liquid Voice solution is separate from your underlying infrastructure, you have the freedom to upgrade, change, or introduce any new platforms or channels whenever you like. We’ll simply migrate our services across to you.
FEATURES
- Software-as-a-Service
- Built-in Flexibility & Scalability
- Highly Secure
- Fully Resilient
- 24/7 Solution Availability
- Easy Migration
- Evergreen Environment
FEATURES
- Software-as-a-Service
- Built-in Flexibility & Scalability
- Highly Secure
- Fully Resilient
- 24/7 Solution Availability
- Easy Migration
- Evergreen Environment
Liquid Voice On-Premises Solutions
For organisations that are looking to deploy interaction recording inside their corporate firewall as an on-premises solution, we offer a wide range of options that seamlessly fit into your existing IT and communications environment.
Virtualised Solution
We don’t need proprietary hardware, nor do we need to be co-located with your communication platforms. This gives you the flexibility to place our solution anywhere in your on-premises or private cloud environment. What’s more, our solutions offer the flexibility of virtualisation, enabling a single platform to support end-users across multiple locations.
Integrated Into Your Environment
Our broad set of open APIs enable us to capture interactions from all of your communication platforms, whether on-premises or in the cloud, and to capture key data for tagging from your operational systems.
Leveraging Your Storage
Our unified recording repository utilises industry-standard storage. We can leverage your existing SAN/NAS, virtualised storage, cloud-based storage solutions, existing voice recording storage, and even Dell EMC, helping reduce additional costs and enabling you to fully optimise your existing storage investment.
High Availability
We provide fully flexible licensing options to support the need for high availability.
- Replication of licenses
- Distributed instances of our software
- Fully redundant configuration
- Geo and non-geo redundancy
Let’s Talk
We’d love to tell you about how you can use our applications from the cloud in a Software-as-a-Service model. Or, if you’d like to know more about our on-premises deployment options, we’d be only too happy to help.
Simply complete the form and one of our team will reach out to you.
